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In an AI World, People Still Matter Most: Reflections from TMRE 2025

These sessions and others like them, spoke to how communities and deep human insight can lead to something unexpected, eye-opening, and often transformative. Across three days of keynotes, panels, sessions, and hallway conversations, one theme stood out to me above all: at the heart of every breakthrough, whether powered by data or AI or culture, are people.

Setting the Tone: Daymond John’s Shark Points

TMRE opened strong with Daymond John taking the keynote stage. His story of building FUBU brought me right back to my late-teens/early 20s and I LOVED IT. It was nostalgia at its best, but more than that, it was a reminder of how passion and persistence can transform a dream into a movement. Daymond shared his five “Shark Points” that doubled as life lessons:

  1. Set a goal. Know where you’re going before others try to steer you.
  2. Do your homework. Understand your industry, competitors, and craft inside out.
  3. Amor/love what you do. Let passion and balance fuel your purpose.
  4. Remember you are the brand. Your personal brand is a key part of your business. Define it or others will.
  5. Keep swimming. Persevere even when things get tough.

When he asked the audience to define ourselves in two to five words, I paused. After much reflection after the conference, eventually, I landed on Building Connections that Transform. That phrase captures the essence of what drives me—connecting insights and strategy, people and purpose, and community and opportunity.

Lessons in Curiosity and Connection

TMRE had no shortage of sessions, panels, and hallway conversations. With so much inspiration packed into a few days, it was impossible to see it all. From those I did get to see, though, there were many powerful takeaways. Here are a handful.

In the “Powering Business Strategy with Insights” panel, leaders across industries echoed a message that every researcher should internalize: our job isn’t to deliver decks—it’s to drive decisions.

We were reminded that the most impactful storytellers are also the best listeners. Great insights teams don’t just present data; they enroll the organization in the narrative. That means understanding the people we’re speaking to, grounding conversations in their vernacular, and aligning to the same goals they’re measured by. We have to bridge that gap between what we know and what they need to act on.

Kendra Speed, Director of Consumer Market Research at LinkedIn, and her session on “Guiding Insights Teams into the Future of AI,” struck a perfect balance between caution and optimism. She described how her team launched Evolve MR, focusing on three pillars—embracing AI, integrating behavioral and contextual data, and connecting multiple data sources into one ecosystem.

But what resonated most wasn’t the tools; it was the mindset. She described “Grow and Stretch Fridays,” where the team connected in weekly one-hour learning sessions where insights managers gather to share, learn, and stretch beyond comfort zones.

As AI continues to evolve, the quote she used—”Growth is not a destination. It is a practice,”—feels like the real takeaway. The goal isn’t to master every new tool, but to stay in a state of curiosity and continuous growth.

Kamilah Jackson, AVP, Research & Competitive Intelligence at DirecTV, talked about making “good enough” a best practice in her session, “Only Impact Matters: Case Studies on Doing (a Lot) More With (a Lot) Less.” In a world where resources are stretched and teams are leaner, she argued for prioritizing impact over perfection.

In Goodwill’s session, “Why Are You So Obsessed With Me?” CMO Onney Crawley and YPulse’s chief research officer, Chanon Cook, unpacked how Goodwill became Gen Z’s thrift obsession. They talked about how they didn’t just market to Gen Z, they partnered with them. They met young consumers where they were, both culturally and digitally, and the result was a movement, not a campaign.

The New Balance session, “Laced with Culture,” answered the question I came in curious about. Kasey Griesmer, Director of Global Consumer Insights and Analytics at New Balance, and Alan Moskowitz, Vice President of Consumer Insights at C Space, shared how the brand has managed to balance legacy with trend by focusing on authenticity and community.

They summarized their approach in five guiding ideas:

  1. Keep your finger on the pulse.
  2. Ensure your data has heart and soul.
  3. Think globally, tread locally.
  4. Be pace-setters, not followers.
  5. Lead with culture, not campaigns.

Misty Flantroy, Director, Products and Systems at Owens Corning, and Meryl Debrosse, former Global Insights & Analytics Manager – Enfamil at Mead Johnson Nutrition/Reckitt—the 2 Dope Queens—delivered one of my favorite sessions, “Insightful Futures: 10 Tips to Secure Your Place in Market Research.” Equal parts friendship, mentorship and motivation, their session felt like a much-needed pep talk for anyone navigating the evolving research landscape.

Their advice ranged from the practical—“embrace the grunt work,” to the profound—“share your wisdom generously; knowledge shared is knowledge multiplied.”

Two quotes that truly resonated with me: “Create your self-care system” and “Trust your unique journey.” In an industry that is rapidly changing and for me has come with some unexpected turns, it was grounding to be reminded that reflection, rest, and authenticity are also forms of progress.

Throughout the conference, many sessions explored synthetic data, AI-assisted respondents, and generative AI tools. I appreciated the perspective that Qualtrics stated during their showcase on synthetic data: both human and synthetic data have truths to tell us and both are flawed. I also appreciated the comment, “Stop asking if it matches your panel. Start asking what it can teach you that your panel cannot.” Whether we’re on the side of skeptical or all-in, that shift in mindset from verification to exploration feels critical as we redefine what insight work means in an AI age.

At the Core, It’s Still About People

There were many sessions I didn’t get to attend, and others I wish I could have dug into more, but what tied it all together for me was this simple truth: whether we’re talking about generative AI, brand purpose, or culture-driven innovation—our work begins and ends with people. Behind every dataset is a story waiting to be understood, behavior waiting to be explained, and human experience waiting to be seen.

TMRE was a reminder that while the tools and trends will continue to evolve, the power of insights still comes from empathy, curiosity, and understanding.

Editor’s Note: The next TMRE will take place on October 5-7, 2026, and will be co-located with Content Marketing World at the Colorado Convention Center, Denver, CO.

Contributor

  • Tikica Benjamin is a strategic insights leader with deep expertise in consumer research, market intelligence, and data-driven storytelling. She has helped global brands such as Procter & Gamble, Georgia-Pacific, and Comcast Business translate research into actionable strategies that drive growth and enhance customer experiences. Passionate about building connections that transform people, brands, and communities, Tikica is known for industry collaboration and for creating immersive research approaches that bring consumer behaviors and perspectives to life. Beyond her corporate work, she serves as an adjunct marketing instructor and is the founder of the VIBE Black Research & Insights Professionals Conference and the Consortium of Black Market Researchers (CoBMR)—advancing representation, mentorship, and thought leadership in the insights industry. Tikica holds an MBA from The Ohio State University and a BS in Business Administration from Bethune-Cookman University.

    View all posts

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Defining Governance to Deliver Data Benefits

Big data is here, it’s a growing trend and it’s not going away anytime soon. The rise of artificial intelligence and other technological developments…

competitive intelligence

Turning Competitive Intelligence into Insights

The competitive landscape for many businesses has never been stronger. And from small start-ups to large corporate enterprises, the playing field has…

insight generation

Turning Data into Market Intelligence

When surveying a new market opportunity, the company’s market intelligence efforts come into play. This valuable data helps determine market segmentat…

data science

Diving Deeper into Insights ROI

The third day of TMRE@Home, May 2, will demonstrate best practices involved in developing and positioning insights ROI. Fusing AI, data and analytics…

data science

Blending Analytics & Insights

The second day of TMRE@Home, May 1, will demonstrate best practices involved in marrying analytics with insights. Insights from analytics can be an ev…

artificial intelligence

Plugging into the Future With AI

TMRE@Home is going to be held virtually this year from April 30 to May 2, 2024, and it will feature several educational tracks for insights and market…

actionable insights

Building the Analytics & Insights Ecosystem

The recent TMRE Continued virtual event hosted a session, “Blending Analytics & Insights to Drive Business Outcomes.” Moderated by All Things Insights…

insights and analytics

New Frontiers for Capturing Consumer Sentiment

Kajoli Tankha, Senior Director, Consumer Marketing Insights, Microsoft, and David Evans, Senior Research Manager, Microsoft, held the session, “Captur…

insights team

Evolving Your In-House Team

During TMRE Continued, All Things Insights’ Seth Adler had a chance to hold a session with Shilpa Khanna, Assoc. Dir., Transformational Growth Insight…

insights purpose

Increasing Insights Influence

Thomas Walker, Senior Director, Global Brand and Customer Insights at eBay, and Christopher Frank, Author, Co-Faculty Director at Columbia University,…

artificial intelligence

Operationalizing a Hybrid Approach to AI

In “Insights + AI: Operationalizing A Hybrid Approach,” Christina Speck, Vice President, Corporate Strategy & Commercial Product, Blue Cross & Blue Sh…

machine learning

Finding the Right Machine Learning Formula

In “Machine Learning: Optimizing Ad Campaigns,” Michael Bagalman, Vice President, Business Intelligence and Data Science, STARZ, explored machine lear…

insights influence

Navigating the Insights Capability

Thomas Walker, Vice President, Global Consumer Insights at eBay, and Christopher Frank, Author, Co-Faculty Director at Columbia University, presented…

foresights

Leveraging Foresights to Drive Brand Goals

Doug Healy, Senior Director, Consumer Insights – Gatorade, PepsiCo, held the session, “Global Might for the Local Fight: Forward Thinking in Brand Str…

sustainability

Driving the Sustainability Message Home

Justin Coates, Head of Global Market Research & Consumer Insights, Eastman Chemical Company, knows a thing or two about sustainability and the role in…

user generated community

Exploring User Community Perceptions of AI

Max Wartel, Director of Consumer Insights, Fandom, held an AI-related session at TMRE, which focused on the perceptions of AI in a user-generated comm…

foresights

Leading Insights Through Change

Elizabeth Oates, Vice President, Consumer Insights, Ulta Beauty, spoke at TMRE at two sessions: “Leading High-Performance Insights Teams Through Chang…

futurism

Preparing for Future Trends

In “How to Apply Future Trends to Your Business Today,” TMRE keynote presenter Sheryl Connelly, Global Consumer Trends Expert & Former Chief Futurist…

insights team

The Evolution of Building an Insights Team

Josh Goldfinch, Director Customer Insights, Verizon, participated in a panel at TMRE focused on “Building an Insights Function from the Ground Up.” Al…

technology

Setting the Stage for the Future of Insights

Setting the stage for insights into 2024 and beyond, All Things Insights’ Seth Adler had a chance to speak with Oksana Sobol, Senior Director, Insight…

consumer insights

Betting on Sports Consumer Engagement

In assessing the rise of sports streaming and betting, opportunities have come to light that might not have been considered five years ago. Content st…

business strategy

Navigating to Insights ROI

All Things Insights’ Seth Adler had a chance to sit down and get cooking with Jordan Cusner, Head of Guest Insights, Popeyes Louisiana Kitchen at TMRE…

creativity

Optimizing the Mind to Fuel Creativity

The unconscious mind is more powerful and active than we ever imagined. Knowing that, how can we optimize ourselves for success? At this year’s TMRE,…

how to change minds

Thinking Through the Perception Perspective

All Things Insights’ Seth Adler discussed a variety of subjects with author and journalist David McRaney at this year’s TMRE. McRaney gave a keynote p…

ideation

Finding Your Way to Breakthroughs

All Things Insights’ Seth Adler got a chance to sit down with author and professor Adam Alter, at this year’s TMRE. Alter gave a keynote presentation…

insights methodologies

Infusing the Behavioral Insights Mindset

During the “Behavioral Insights” session of the Road to TMRE Gathering, Seth Adler explored “Activating Behavioral Insights: Team & Consumer Themes” w…

consumer insights

Winning the Future of Fandom

All Things Insights’ Seth Adler recently connected with Christina Speck, former VP Corp. Strategy, Blue Cross & Blue Shield of Rhode Island, at this y…

retail

Zeroing in on DIY Research

All Things Insights’ Seth Adler recently connected with Bill Trovinger, Consumer Insights Dir., Pharmacy & Health, Albertson’s Companies. Adler and Tr…

insights leadership

The Strategy Behind Insights Influence

Josh Goldfinch, Director Consumer Insights, Verizon, presented a panel discussion on leadership and influence at TMRE @ Home. All Things Insights’ Set…

omnichannel

Building Insights for the Home Consumer

All Things Insights’ Seth Adler recently caught up with Daniella Tsoncheva, Director Consumer Insights, The Home Depot. The retail market over the las…

insights influence

Advocating for More Insights Influence

The latest edition of the Insights Spend & Trends Report has just been released. Brought to you by TMRE and All Things Insights, this benchmarking rep…

Data Science & Analytics Strategy
data science

Reinventing the Data Relationship

The reinvention of the relationship between enterprise data science and business stakeholders is upon us. The focus is now on what the data can do for…

business strategy

Diving Deeper into Measuring Insights ROI

If you can measure it, you can manage it. Insights leaders came together on this panel discussion on “Measuring Insights ROI” to share their respectiv…

business strategy

Demystifying Insights ROI

Key challenges come into translating business insights into ROI. This includes data quality, research bias, no direct translation of insights into bus…

data analytics

Establishing Insights ROI

In a recent ATI Gathering…Insights ROI, the community looked at the complex issue of insights return on investment from several different angles. Co…

forecasting

Navigating the Future Through Trend Mapping

Trend mapping is one of the more known strategic foresight methodologies, but one that is a key system to identifying and tracking trends in the marke…

stakeholder engagement

Actioning Insights

Providing insights is not a barrier. Ensuring those insights actually move the needle is the job at hand. Is where the insights are reported the probl…

leadership

Balancing Insights with Uncertainty

Uncertainty abounds, from inflation and layoffs to bank failures and talk of recession, to robust job reports, financial resilience, and the strength…

behavioral insights

Reaching the Consumer

Insights are being generated but in some cases are not being used. The first assumption is that these insights aren’t actionable. Which of course migh…

environmental

Charting A Sustainable Way Forward

Call it an eco-awakening, as more global consumers gravitate to sustainable products or at least indicate their growing awareness and even desire for…

attention economy

Harnessing the Pulse of Trends

These consistently disruptive times have ensured us that it’s never been more important to stay on top of the pulse of the market. That’s true for pat…

data insights

Unifying Data Analytics and Insights

To be human or not to be human? That is a relevant question in today’s technology-driven society, and one we posed when thinking about unifying data a…

data driven culture

Gaining Insights Leadership

The role of today’s Insights professional is evolving as Insights teams are increasingly pressured to connect data sources, surface consumer stories a…

actionable growth

Taking Action to Spark Growth

Actionable growth is the process of taking action to achieve a desired outcome. It involves making strategic decisions and implementing tactics that w…

consumer trends

A Changing Consumer Shapes Media Evolution

All Things Insights’ Seth Adler caught up with Edwin Wong, SVP Insights & Innovation, Vox Media, at the Media Insights & Engagement Conference earlier…

consumer focus
consumer focus

Driving Consumer Focus

Putting the customer first is a time-honored tradition that remains current and relevant to this day. Consumer focus is a strategy that focuses on und…

media insights

Redefining the Home Experience

All Things Insights’ Seth Adler caught up with David Schliecker, Group VP, HGTV Insights and Strategy, Warner Bros. Discovery, at the Media Insights &…

television audience measurement

Measuring OTA Programming

Television audience measurement is on the precipice of innovation due to the opportunity to leverage data from set top boxes, smart TV’s, and other so…

consumer insights

Collaboration Around The Consumer

The consumer is now in the driver’s seat, and James Petretti is no stranger to that fact. Success is not possible if the consumer is not buying into w…

data insights strategy

Building Strategic Insights

The world of data is evolving and ever-changing. A data insights strategy is built in part on the potential data that one hopes to accumulate, the ins…

streaming services

Fan Insights

Thanks to the advent of social media and streaming services, the world of television today looks nothing like it did a few decades ago. All industries…

live sports programming

Live Sports Insights

Programming across the board is looking to develop content that appeals to an audience that engages increasingly with user-generated content (UGC) and…

entertainment

Content Marketing Insights

In the past decade, SVOD (Subscription Video-On-Demand) companies have revolutionized how we consume our favorite shows and discover new ones. As medi…

foresights

Using Insights to Predict the Future

A key component of any marketing strategy is to think about and plan for the future. Despite constant macro and micro disruption, marketers can still…

behavioral insights

Media Behavioral Insights

Analytical minds will always benefit from more complete data from farther-reaching sources. Even more fundamentally, Pepe says the questions everyone…

industry insights

Media Industry Insights

It’s not unreasonable to feel overwhelmed when faced with the size and scope of the continuous shifts in the television industry within the past few d…

consumer insights

Path To Purchase Insights

Insights leaders are responsible for connecting all of the information gleaned from a multitude of different sources, and creating usable data that wi…

insights talent

Insights Talent: Ask, Listen, Act

“Ask, listen, act.” If the pandemic has taught us one critical lesson, it’s that environmental changes don’t occur in a vacuum and can dramatically in…

data translation

Translating Data Into Action

“Data is the new oil,” and it seems like everyone wants to get a piece. But what is it that most major companies are missing when it comes to harnessi…

technology

Digital Twin Insights

If there’s one thing we know for certain, it’s that there is a major shift happening in tech, specifically in the ways we quantify the human self, and…

media measurement

Media Insights Report

The All Things Insights Media Insights community completed an extensive survey covering what folks are thinking, how they’re spending and the issues t…

strategic foresights

2023 Outlook

Known uncertainty. We enter 2023 with some of the most known uncertainty of our lives. Going into 2019- certainty. Going into 2020- certainty-albeit m…

consumer insights

Ripple Effects on Insights

For many of us the pandemic brought along with it a series of impactful changes that honestly, none of us could have predicted. Everything regarding w…

media insights

Media Past Is Media Prologue

“Whatever the modern technology of the day, it was a force for disruption, it was a force for change, and it was a force for enchantment, joy, and lea…

insights talent

Insights Synergy

As the political climate changes, so do our working habits. Going through a pandemic also changes things, as Jim Newswanger, the Senior Market Intelli…

data fluency

Interpreting Data

Data isn’t just a set of numbers in a spreadsheet that sits there collecting digital dust. Michael Nevksi, the Director of Global Insights at Visa, no…

data fluency

Data Fluency

Data fluency and how it applies to an organization is essential for a business to thrive – according to Bob Bress, Vice President and Head of Data S…

media insights

Representative Insights

A great story starts with a single word. From there, the story is subject to its characters, plots, and the conflict presented by the content, all of…

marketing

Super Insights

Talking with Peter Leimbach, Senior Vice President, Ad Sales Research at FOX Sports, it’s clear that pro football teams aren’t the only ones competing…

data driven culture

Digestible Insights

Business founders and leaders are proud of their accomplishments and with good reason. They have led their operations, often for decades and through s…

generational marketing

Gen Z Insights

“Ultimately Gen Z demands a new media plan. The previous ways of thinking in terms of length being a precursor of the efficacy of advertising content…

speed to insights

Timely Insights

“May you live in interesting times.” We are all familiar with this curse (or blessing, depending on how you see it). Many of us even know it as Chines…

disruptive innovation

Insights Enablers

Over the past two and a half years, there “have been more DIY projects” thus “Insights teams are moving more to becoming consultants and enablers fro…

business intelligence

Pandemic Analytics Insights

It is reported that after the pandemic that 50% more customers and teams will use Business Intelligence tools. “Adapting, moving online, and having a…

actionable insights

Data, Analytics, Insights & Action

If you watch June Dershewitz when she’s not looking, you might catch sight of her cape. She is a superhero in the world of data. Her goal is to make t…

data quality

One Way To Insights ROI

“It’s not only a ‘feel good’ thing anymore. It is actually something that is reflected in profits.” DEI is a business issue. Once nice to have, the co…

equality

LGBTQ+ Insights

Reports indicate that only about 7% of the population is categorized as LGBTQ+, but reports aren’t always accurate. As Angel Bellon Senior Director of…

data science

Insights On Outpacing Further Disruption

The axiom, ‘May you live in interesting times,’ is cited as both an expression as well as a curse. Its origin is foggy. For the past couple of decades…

data science

UX Insights

Shilpi Sinha is not only speaking at TMRE but joining the pre-event Innovating Insights Workshop as a table co-host. Both the session on the agenda an…

equality

DEI Insights

What if a key set of insights could drive revenue, help the business run more effectively, make the business seem to be leading edge and make current…

consumer

Insights Hacks

What are the hacks, the shortcuts, the clever or elegant solutions which can be applied now? To answer this question we checked-in with three executiv…

behavioral science

Behavioral Insights

We continue to spin forward into a next paradigm for global corporate enterprise and society in general. Within a rapidly paced evolution, certainties…

data driven culture

Data Culture

Global society and business continues to shift from decisions informing data to data informing decisions. That is to say, for most of human history, a…

market research

Insights Resilience

Way back at the beginning of our modern almost apocalypse, there was one term used across the globe and up and down the organization- resilience. Faci…

future of work

New Work Order: The Future Of Work Is Here

2022 still has some work to do in figuring itself out. We’ve clearly not yet definitively evolved to what’s next. That said, some patterns have emerge…

future of work

Internal Insights

Think back to the office of February, 2020. In many ways it felt like the office in February, 2010 and February, 2000. For the most part, every single…

market research

20 Quotes On Risk, Truth, Wealth And More

Dan Runcie, Founder, Trapital sat down with Percy ‘Master P’ Miller at the most recent TMRE. The discussion focused on how Miller’s background provide…

actionable insights

Consistent Breakthrough Insights

All Things Insights brought the community together for a live session focused around the concept of providing consistent breakthrough brand insights o…

insights strategy

Mental Fitness In Business Culture

In the first century, it was the Christian Church which accounted for a substantive portion of societal change. In the fifth century, it was Greek Dem…

business intelligence

Empowering Breakthrough Insights

Empowering insights through a broader understanding of the business can happen if there are consistent breakthrough brand insights being served to the…

insights strategy

Slow Power: Pacing The Speed Of Insights

We know from Aesop’s “The Tortoise And The Hare” that the ability to achieve great speed doesn’t always mean finishing first in a given journey. And w…

branding

A Better, More Difficult Experience

Through a traditional lens- ease of use, automation, amazonification- are the ends, not the means. But what if making something more difficult was act…

insights strategy

Achieving A Renaissance In Purpose

How many people painted the ceiling of the Sistine Chapel?
Reportedly, one.

How many people are painting the picture of each transforming global b…

leadership

Insights From Seizing The Moment

Remember the young students at Welton Academy of “Dead Poets Society,” huddled around the photos of their predecessors who were no longer living. But…

data science

The Missing Link Between Data And Business

2022 has proven to be a year of change. While lingering reminders persist, the past two years are falling further and further back in the rear view mi…

consumer insights

The State of the Consumer (2022)

eBook by Remesh | 21 Apr 2022 About This Report 2021 has been a transformative year for every industry and organization in the world; from more perman…

leadership

A Contemporary Insights Organization

We are in the process of experiencing the second paradigm shift of human behavior in just a three year period. For a prepared organization, this is a…