Skip to content

Powering Business Intelligence to Capture Insights

Controlling the Data Flow

To be useful, data scientists must increase the accuracy, timeliness and amount of data, often weighing the speed of collection from the data warehouse with the quality of the data being collected. In fact, “data quality” was a top concern of survey respondents in All Things Insights’ most recent Analytics & Data Science Spend & Trends Report. As one contributor put it, data capture today is like a firehose being turned on, with the user unable to control the direction or volume of the flow.

The advancement of technology in data collection has made it seem challenging for the data expert to keep up. Just what to do with all this big data that is being captured? On the more positive side, data teams have become better and more agile in filtering out the data that they don’t need, thereby saving time and increasing reporting speed, improving accuracy, reducing costs—and increasing revenue by bettering business decisions.

It is improving and streamlining those business decisions that ultimately determines the success of business intelligence and data analysis initiatives. It helps the bottom line by helping management understand the data and to derive insights, identify problems, spot trends and find new growth potential. As IBM notes in its blog, “What is business intelligence?,” “Although business intelligence does not tell business users what to do or what will happen if they take a certain course, neither is BI only about generating reports. Rather, BI offers a way for people to examine data to understand trends and derive insights.” And it helps support decision making across the business, notes IBM, by:

  • Connecting to a wide variety of different data systems and data sets including databases and spreadsheets.
  • Providing deep analysis, helping users uncover hidden relationships and patterns in their data.
  • Presenting answers in informative and compelling data visualizations like reports, maps, charts and graphs.
  • Enabling side-by-side comparisons of data under different scenarios.
  • Providing drill-down, drill-up and drill-through features, enabling users to investigate different levels of data.

The Future of Data

The best business intelligence software supports the decision-making process across the business, and can range from the most basic systems to advanced functions that use artificial intelligence. In All Things Insights’ recent article, “Unifying Data Analytics and Insights,” we asked the question, to be human or not to be human? That is a relevant question in today’s technology-driven society, and one we posed when thinking about unifying data analytics and insights along with the rise of AI, machine learning, and automation technologies. While there is no doubt that these fields will transform the insights space, very few of us truly understand their value and the challenges they will present to our industry and selves. The intersection of technology and methodology is happening, but it’s unclear what if any practical value they will hold in the future.

Speaking of data and the power of analytics, how do we start incorporating data translation and storytelling in our organizations in a more meaningful way? According to Neil Hoyne, Fellow at Wharton, in a conversation with Seth Adler, there’s a huge gap that is steadily rising. It’s not enough to just gather more data, of course. You’re also going to need to hire more data scientists to analyze all that new data. Hoyne attempts to address what’s holding certain companies back from milking the most out of their “big data.” For more on this discussion, visit All Things Insights’ blog, “Translating Data into Action.”

Digging In

Business intelligence plays a crucial role in supporting the insights function. By providing data-driven insights, it empowers the insights function to make informed decisions, drive strategic initiatives, and deliver valuable recommendations. We asked ChatGPT for some specific ways in which business intelligence benefits the insights function:

1. Data Integration and Consolidation: Business intelligence tools enable the collection, integration, and consolidation of data from various sources within an organization. This comprehensive view of data allows the insights function to access a wide range of information, including customer data, market trends, sales figures, and operational metrics. By having a centralized data repository, insights professionals can analyze and interpret data more effectively, uncover patterns, and derive meaningful insights.

2. Data Visualization and Reporting: BI tools offer robust data visualization and reporting capabilities, allowing insights professionals to present data in a visually compelling and understandable manner. Interactive dashboards, charts, and graphs facilitate the communication of insights to stakeholders across the organization. By using visualization, the insights function can effectively convey complex information, trends, and patterns, making it easier for stakeholders to grasp and act upon the insights.

3. Advanced Analytics and Predictive Modeling: Business intelligence tools often include advanced analytics capabilities that enable the insights function to perform in-depth analysis and predictive modeling. By leveraging statistical techniques, data mining, and machine learning algorithms, insights professionals can uncover hidden patterns, identify correlations, and make accurate predictions about customer behavior, market trends, and business outcomes. This analytical power supports strategic decision-making, market forecasting, and proactive planning.

4. Real-time Monitoring and Alerting: BI tools can provide real-time monitoring and alerting capabilities, allowing the insights function to track key performance indicators (KPIs) and important metrics in real time. With access to up-to-date data, insights professionals can quickly identify deviations, anomalies, or emerging trends, enabling them to respond promptly and make data-driven recommendations. Real-time monitoring also facilitates agile decision-making and supports proactive adjustments to strategies and initiatives.

5. Self-Service Analytics: Business intelligence tools often offer self-service analytics features, enabling insights professionals to explore data, create custom reports, and perform ad-hoc analysis without relying heavily on IT or data teams. This self-sufficiency empowers the insights function to access and analyze data more efficiently, iterate on insights, and respond to changing needs and requests. Self-service analytics also fosters a culture of data-driven decision-making.

6. Identifying Opportunities and Risks: BI helps the insights function identify opportunities and mitigate risks by uncovering valuable insights from data. By analyzing historical and current data, insights professionals can identify market trends, customer preferences, and emerging opportunities. They can also identify potential risks and challenges that need to be addressed. This foresight enables the insights function to recommend proactive strategies and initiatives that capitalize on opportunities and minimize risks.

Data Discovery

Business intelligence benefits the insights function by facilitating data integration and consolidation, providing data visualization and reporting capabilities, enabling advanced analytics and predictive modeling, supporting real-time monitoring and alerting, offering self-service analytics features, and identifying opportunities and risks. By leveraging BI tools, the insights function can extract actionable insights from data, drive evidence-based decision-making, and deliver valuable recommendations.

This data renaissance, if you will, dovetails perfectly with the renewed emphasis on data storytelling in corporate enterprises. After all, it’s not about the latest shiny object but is instead all about the understanding derived from the data. As Brent Dykes, data strategy consultant and author, “Effective Data Storytelling,” put it to MIT Management, “The skill of data storytelling is removing the noise and focusing people’s attention on the key insights.”

Video courtesy of Adam Finer – Learn BI Online

Contributor

  • Matt Kramer

    Matthew Kramer is the Digital Editor for All Things Insights & All Things Innovation. He has over 20 years of experience working in publishing and media companies, on a variety of business-to-business publications, websites and trade shows.

    View all posts

Related Content

Activating the Future of Insights

All Things Insights held a special panel at TMRE 2024 featuring commentary centered on our Future of Insights Report. With the market research communi…

TMRE 2024 Report: Leading Through Change

A resilient market research community came together at Universal’s Loews Sapphire Falls Resort in Orlando, FL, this past December for TMRE 2024. It ma…

 
 

More Related Content

A human hand and a robot hand, both touching a virtual display screen.
actionable insights

Activating the Future of Insights

All Things Insights held a special panel at TMRE 2024 featuring commentary centered on our Future of Insights Report. With the market research communi…

A laser like opening, with points of light shooting off into the distance.
consumer insights

TMRE 2024 Keynotes Inspire Insights to Action

TMRE 2024, recently held in Orlando, gathered the market research community for a broad range of conversations and discussions about all things insigh…

A large road sign that points to Data, information, knowledge, and learning.
artificial intelligence

TMRE 2024 Report: Leading Through Change

A resilient market research community came together at Universal’s Loews Sapphire Falls Resort in Orlando, FL, this past December for TMRE 2024. It ma…

Champagne glasses and confetti, celebrating new years.
customer centricity

Top Insights Themes from 2024

As we close out our review of 2024, we wanted to examine the top insights themes of the year, based on our blogs, research reports and events that we…

A colorful butterfly resting on a rippling body of water.
media insights

Transforming Insights: A Review of Q4 2024

During the fourth quarter of 2024, All Things Insights prepared for coverage of TMRE 2024 and featured a wide range of insights related topics and int…

Abstract swirls of light and colors on a black background.
insights culture

Navigating Insights: A Review of Q1 2024

During the first quarter of 2024, after wrapping up the TMRE 2023 edition the past October, All Things Insights was gearing up for a year filled with…

Fast streams of light moving off into the distance in the darkness of space.
television audience measurement

The Future of FAST: The Role of Measurement

Free Ad-Supported Streaming Television (FAST) channels have disrupted the traditional television landscape, offering viewers a vast array of content w…

Binary numbers moving into the distance in black space.
artificial intelligence

Weighing the Potential of Synthetic Data

With advancements in artificial intelligence and other emerging technologies, the questions swirling around synthetic data continue to grow in the ins…

Futuristic, walls of data coursing through space.
data science

Exploring Synthetic Data Applications

Synthetic data, a type of artificial data generated through algorithms rather than real-world interactions, is rapidly gaining traction in various ind…

A hand holding a graphical sketch of a human brain.
consumer behavior

Measuring Brand Health

Building a strong and healthy brand presence in the market and creating brand awareness in the minds of consumers is a very competitive endeavor. It’s…

Future-like image showing head with circuits symbolizing artificial intelligence.
data science

Leveraging AI in Market Research

This year’s “Road to TMRE” virtual event featured a range of sessions related to artificial intelligence and how best to leverage the technology in ma…

Hands holding a director's clapper, about to say Action!
activating insights

Directing Insights Action

In the competitive world of consumer-packaged goods, data analytics and insights are essential for brands to stay on top of their game. While retailer…

Man sitting down, holding and spinning a small globe.
data science

Find New Insights Career Opportunities

Science, technology and innovation are accelerating at a rapid pace in today’s marketplace. Machine learning, generative artificial intelligence, pred…

A round pizza cut into slices, one bite taken out of one slice.
influence

Activating Insights Leadership

Insights leaders are facing new challenges and demands from their organizations. With the rapid growth of artificial intelligence, and the influx of B…

A locket with a red heart shape with key.
customer loyalty

The Value of Building Brand Trust

As consumers overall, and growing demographic groups such as Generation Z, call for more honesty, transparency and authenticity regarding the companie…

Robotic hand holding a light bulb shaped points of light rising up into the sky.
data science

The Fusion of AI and Market Research

Market research has traditionally been a hands-on task that is time consuming and resource-intensive, from generating data collection to holding in-pe…

data science

Leading with Human-Centric Insights

As technology rapidly changes the world around us, such as the growth of artificial intelligence, there is a counterpoint to this evolution: A focus o…

A pile of one dollar bills.
customer experience

Discover the Value of Pricing Research

You have spent a great deal of time, energy, and resources and you have reached the next stage of your product development efforts. Now what? One key…

Basketball on the court with hoop in background.
data storytelling

Elevating Insights Impact

Market research efforts are evolving as corporations strive to determine actionable insights, implement new operations and infrastructures, and establ…

Happy family of four and dog walking on the beach by the ocean.
data science

Building Empathy to Improve Insights

While customer centricity is a key attribute in today’s insights and data-driven corporate culture, success must also be built on a concept of empathy…

Many colored arrows pointing to the center of the graphic.
insights value

Driving Analytics & Insights Action

At this year’s TMRE @ Home, Shivani Shah, National Category & Shopper Insights Manager, H&WB, Church & Dwight Co., Inc., presented the session, “Data…

Vortex-like laser images in space like setting.
data science

Finding the Right AI Research Opportunities

As part of the AI & Tech Summit portion of this year’s TMRE @ Home virtual gathering, David Iudica, SVP, Research and Insights: Retail and Wealth, Cit…

Baby's hand holding an adult's hand.
consumer trends

Mastering Multi-Generational Marketing

Today’s consumer audiences are diverse and span multiple generations. Each demographic group has unique preferences, concerns, and values. Ultimately,…

Kids sliding down a big water slide on rafts.
customer value

Mastering Funnel Analytics

Funnel analytics is an area of insights that perhaps doesn’t get as much attention as it should. We are all probably familiar with the sales and marke…

Hands shaping a clay pot on the potter wheel.
insights culture

Positioning the Market Research Mission

Just how should the enterprise and the team go about determining its market research mission? This specific market research mission is not necessarily…

Book with pages flying open.
insights talent

Learning the Soft Skills of Market Research

Skills can be developed in a variety of ways in the insights workplace to create an effective, versatile employee with a diverse arsenal of competenci…

open book, flipping through pages
actionable insights

Harnessing Data Storytelling

As data becomes more accessible throughout an organization, the need for data storytelling becomes more important in terms of strategy. It’s no longer…

Gold bars
quantifying content

Determining the Value of Business Content

Michael Bagalman, Vice President, Business Intelligence and Data Science, STARZ, gave a presentation at the Media Insights & Engagement Conference, ca…

data science

Defining Governance to Deliver Data Benefits

Big data is here, it’s a growing trend and it’s not going away anytime soon. The rise of artificial intelligence and other technological developments…

data science

Turning Data into Market Intelligence

When surveying a new market opportunity, the company’s market intelligence efforts come into play. This valuable data helps determine market segmentat…

actionable insights

Diving Deeper into Insights ROI

The third day of TMRE@Home, May 2, will demonstrate best practices involved in developing and positioning insights ROI. Fusing AI, data and analytics…

business intelligence

Blending Analytics & Insights

The second day of TMRE@Home, May 1, will demonstrate best practices involved in marrying analytics with insights. Insights from analytics can be an ev…

data science

Plugging into the Future With AI

TMRE@Home is going to be held virtually this year from April 30 to May 2, 2024, and it will feature several educational tracks for insights and market…

data science

Building the Analytics & Insights Ecosystem

The recent TMRE Continued virtual event hosted a session, “Blending Analytics & Insights to Drive Business Outcomes.” Moderated by All Things Insights…

consumer insights

Operationalizing a Hybrid Approach to AI

In “Insights + AI: Operationalizing A Hybrid Approach,” Christina Speck, Vice President, Corporate Strategy & Commercial Product, Blue Cross & Blue Sh…

ad optimization

Finding the Right Machine Learning Formula

In “Machine Learning: Optimizing Ad Campaigns,” Michael Bagalman, Vice President, Business Intelligence and Data Science, STARZ, explored machine lear…

insights culture

Navigating to Insights ROI

All Things Insights’ Seth Adler had a chance to sit down and get cooking with Jordan Cusner, Head of Guest Insights, Popeyes Louisiana Kitchen at TMRE…

data storytelling

Unleashing the Growth Potential of DIY Research

During the “DIY Research” session of the Road to TMRE Gathering, Seth Adler discussed “DIY Insights: When Less is More” with Anu Sundaram, Vice Presid…

insights purpose

Advocating for More Insights Influence

The latest edition of the Insights Spend & Trends Report has just been released. Brought to you by TMRE and All Things Insights, this benchmarking rep…

Data Science & Analytics Strategy
data analytics

Reinventing the Data Relationship

The reinvention of the relationship between enterprise data science and business stakeholders is upon us. The focus is now on what the data can do for…

business strategy

Diving Deeper into Measuring Insights ROI

If you can measure it, you can manage it. Insights leaders came together on this panel discussion on “Measuring Insights ROI” to share their respectiv…

actionable insights

Demystifying Insights ROI

Key challenges come into translating business insights into ROI. This includes data quality, research bias, no direct translation of insights into bus…

actionable insights

Establishing Insights ROI

In a recent ATI Gathering…Insights ROI, the community looked at the complex issue of insights return on investment from several different angles. Co…

business insights

Balancing Insights with Uncertainty

Uncertainty abounds, from inflation and layoffs to bank failures and talk of recession, to robust job reports, financial resilience, and the strength…

data analytics

Unifying Data Analytics and Insights

To be human or not to be human? That is a relevant question in today’s technology-driven society, and one we posed when thinking about unifying data a…

insights strategy

Gaining Insights Leadership

The role of today’s Insights professional is evolving as Insights teams are increasingly pressured to connect data sources, surface consumer stories a…

actionable growth

Taking Action to Spark Growth

Actionable growth is the process of taking action to achieve a desired outcome. It involves making strategic decisions and implementing tactics that w…

consumer insights

Measuring OTA Programming

Television audience measurement is on the precipice of innovation due to the opportunity to leverage data from set top boxes, smart TV’s, and other so…

media insights

Media Industry Insights

It’s not unreasonable to feel overwhelmed when faced with the size and scope of the continuous shifts in the television industry within the past few d…

data storytelling

Translating Data Into Action

“Data is the new oil,” and it seems like everyone wants to get a piece. But what is it that most major companies are missing when it comes to harnessi…

media insights

Media Insights Report

The All Things Insights Media Insights community completed an extensive survey covering what folks are thinking, how they’re spending and the issues t…

data analytics

Interpreting Data

Data isn’t just a set of numbers in a spreadsheet that sits there collecting digital dust. Michael Nevksi, the Director of Global Insights at Visa, no…

data analytics

Data Fluency

Data fluency and how it applies to an organization is essential for a business to thrive – according to Bob Bress, Vice President and Head of Data S…

data analytics

Digestible Insights

Business founders and leaders are proud of their accomplishments and with good reason. They have led their operations, often for decades and through s…

insights strategy

Timely Insights

“May you live in interesting times.” We are all familiar with this curse (or blessing, depending on how you see it). Many of us even know it as Chines…

insights strategy

Insights Enablers

Over the past two and a half years, there “have been more DIY projects” thus “Insights teams are moving more to becoming consultants and enablers fro…

data analytics

Pandemic Analytics Insights

It is reported that after the pandemic that 50% more customers and teams will use Business Intelligence tools. “Adapting, moving online, and having a…

actionable insights

Data, Analytics, Insights & Action

If you watch June Dershewitz when she’s not looking, you might catch sight of her cape. She is a superhero in the world of data. Her goal is to make t…

inclusion

One Way To Insights ROI

“It’s not only a ‘feel good’ thing anymore. It is actually something that is reflected in profits.” DEI is a business issue. Once nice to have, the co…

disruption

Insights On Outpacing Further Disruption

The axiom, ‘May you live in interesting times,’ is cited as both an expression as well as a curse. Its origin is foggy. For the past couple of decades…

user experience

UX Insights

Shilpi Sinha is not only speaking at TMRE but joining the pre-event Innovating Insights Workshop as a table co-host. Both the session on the agenda an…

data measurement

Data Culture

Global society and business continues to shift from decisions informing data to data informing decisions. That is to say, for most of human history, a…

data science

Insights Resilience

Way back at the beginning of our modern almost apocalypse, there was one term used across the globe and up and down the organization- resilience. Faci…

data measurement

Measurement, Currency and Attribution

Keeping pace with innovation is always a challenge. The Media industry not only has to keep pace with that innovation, many players have offerings tha…

insights strategy

Empowering Breakthrough Insights

Empowering insights through a broader understanding of the business can happen if there are consistent breakthrough brand insights being served to the…

consumer

The Missing Link Between Data And Business

2022 has proven to be a year of change. While lingering reminders persist, the past two years are falling further and further back in the rear view mi…

business insights

A Contemporary Insights Organization

We are in the process of experiencing the second paradigm shift of human behavior in just a three year period. For a prepared organization, this is a…