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AI-Powered Personas: Transforming Consumer Insights

Boosting Buyer Personas

The role of AI has benefited the process of persona development. This goes beyond just basic demographic information to digging deeper into consumer preferences, emotional sentiments and purchase triggers. According to Frictionless’ blog, “Top 10 AI Tools for Developing Accurate Buyer Personas,” AI has helped significantly streamline and automate the process. Some key benefits include:

  • Gathering and Analyzing Data: AI tools collect and process vast amounts of data from multiple sources, including social media, website analytics, and CRM systems.
  • Identifying Patterns and Behaviors: Machine learning algorithms uncover trends, preferences, and behaviors that define customer segments.
  • Providing Real-Time Insights: Unlike traditional methods, AI offers up-to-the-minute data for creating personas that evolve with the market.

Can this be done by human intelligence alone? Yes, but with the use of AI these capabilities can help transform a sometimes lengthy and complex process into a more precise initiative while the human data analytics and insights professional can move on to more strategic endeavors.

Check out Frictionless’ top 10 list of AI tools for creating buyer personas and find the right one for your purpose and business function. This can then help develop personas with more accuracy, streamline audience insights and enhance marketing strategies. Enhanced segmentation, by way of identifying niche audience groups and preferences, can also benefit from persona creation.

Driving AI Personas in a B2B Environment

During TMRE 2025, a panel will be held on, “Leveraging AI Personas for Deeper Insights.” This session explores how AI-driven personas and persona swarms can enhance market research in a B2B environment. We’ll discuss how these tools simulate client behaviors, preferences, and decision-making patterns, providing deeper insights into market trends and advisor needs.

The panel will be moderated by Kristen Carstensen, Senior Market Research Manager, Enterprise Solutions at Morningstar. Speakers include Romani Patel, Senior Manager, Market Research at Microsoft; Joe Agostinelli, Sr. Director of Market Research at Morningstar; and Sapna Mistry, Global Head of Customer Insights-B2B at HP.

TMRE will be held October 27 (Pre-Conference: AI in Action Summit) and October 28-30, The Paris Hotel, Las Vegas, NV. Click here for registration information.

Integrating AI into Research

During TMRE @ Home 2025, a session was presented on, “Integrating AI into Research: A Practical Guide.” Betsy Shaak, Head of Product, Voxpopme, and Shomir Chaudhuri, Senior Manager, User Research, Dexcom, provide a step-by-step, practical guide for integrating AI tools into every stage of the research journey, emphasizing efficiency gains and collaborative AI usage while maintaining human oversight.

The speakers painted a picture of a collaborative future where AI acts as a powerful research assistant, freeing up human researchers to focus on higher-level thinking, strategic insights generation, and effective communication of findings. Their practical guide offered actionable steps for researchers to begin integrating AI into their workflows today, ultimately leading to greater efficiency, faster timelines, and more impactful research outcomes.

Supercharge Your Persona Strategy

When leveraging AI for your data-driven persona needs, several factors can come into play. Frictionless notes that your business goals are key—align the tool’s capabilities with your specific objectives. Choose a solution that offers the features you need within your budget. And keep in mind any integration needs, ensuring the tool works seamlessly with your existing systems.

AI is transforming how businesses develop buyer personas, making the process more accurate, efficient, and actionable. By selecting the right tool and careful consideration, one can supercharge your business and marketing strategy with AI-driven precision and performance.

Video courtesy of Every

Contributor

  • Matthew Kramer is the Digital Editor for All Things Insights & All Things Innovation. He has over 20 years of experience working in publishing and media companies, on a variety of business-to-business publications, websites and trade shows.

    View all posts

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