Skip to content

AI-Powered Personas: Transforming Consumer Insights

Boosting Buyer Personas

The role of AI has benefited the process of persona development. This goes beyond just basic demographic information to digging deeper into consumer preferences, emotional sentiments and purchase triggers. According to Frictionless’ blog, “Top 10 AI Tools for Developing Accurate Buyer Personas,” AI has helped significantly streamline and automate the process. Some key benefits include:

  • Gathering and Analyzing Data: AI tools collect and process vast amounts of data from multiple sources, including social media, website analytics, and CRM systems.
  • Identifying Patterns and Behaviors: Machine learning algorithms uncover trends, preferences, and behaviors that define customer segments.
  • Providing Real-Time Insights: Unlike traditional methods, AI offers up-to-the-minute data for creating personas that evolve with the market.

Can this be done by human intelligence alone? Yes, but with the use of AI these capabilities can help transform a sometimes lengthy and complex process into a more precise initiative while the human data analytics and insights professional can move on to more strategic endeavors.

Check out Frictionless’ top 10 list of AI tools for creating buyer personas and find the right one for your purpose and business function. This can then help develop personas with more accuracy, streamline audience insights and enhance marketing strategies. Enhanced segmentation, by way of identifying niche audience groups and preferences, can also benefit from persona creation.

Driving AI Personas in a B2B Environment

During TMRE 2025, a panel will be held on, “Leveraging AI Personas for Deeper Insights.” This session explores how AI-driven personas and persona swarms can enhance market research in a B2B environment. We’ll discuss how these tools simulate client behaviors, preferences, and decision-making patterns, providing deeper insights into market trends and advisor needs.

The panel will be moderated by Kristen Carstensen, Senior Market Research Manager, Enterprise Solutions at Morningstar. Speakers include Romani Patel, Senior Manager, Market Research at Microsoft; Joe Agostinelli, Sr. Director of Market Research at Morningstar; and Sapna Mistry, Global Head of Customer Insights-B2B at HP.

TMRE will be held October 27 (Pre-Conference: AI in Action Summit) and October 28-30, The Paris Hotel, Las Vegas, NV. Click here for registration information.

Integrating AI into Research

During TMRE @ Home 2025, a session was presented on, “Integrating AI into Research: A Practical Guide.” Betsy Shaak, Head of Product, Voxpopme, and Shomir Chaudhuri, Senior Manager, User Research, Dexcom, provide a step-by-step, practical guide for integrating AI tools into every stage of the research journey, emphasizing efficiency gains and collaborative AI usage while maintaining human oversight.

The speakers painted a picture of a collaborative future where AI acts as a powerful research assistant, freeing up human researchers to focus on higher-level thinking, strategic insights generation, and effective communication of findings. Their practical guide offered actionable steps for researchers to begin integrating AI into their workflows today, ultimately leading to greater efficiency, faster timelines, and more impactful research outcomes.

Supercharge Your Persona Strategy

When leveraging AI for your data-driven persona needs, several factors can come into play. Frictionless notes that your business goals are key—align the tool’s capabilities with your specific objectives. Choose a solution that offers the features you need within your budget. And keep in mind any integration needs, ensuring the tool works seamlessly with your existing systems.

AI is transforming how businesses develop buyer personas, making the process more accurate, efficient, and actionable. By selecting the right tool and careful consideration, one can supercharge your business and marketing strategy with AI-driven precision and performance.

Video courtesy of Every

Contributor

  • Matthew Kramer is the Digital Editor for All Things Insights & All Things Innovation. He has over 20 years of experience working in publishing and media companies, on a variety of business-to-business publications, websites and trade shows.

    View all posts

Related Content

The Next Wave of AI Transformation

AI is radically transforming many industries and businesses, and the insights community has certainly been influenced by this next wave of tech evolut…

 
 

More Related Content

Abstract waves of light in various colors, like sound waves.
actionable insights

The Next Wave of AI Transformation

AI is radically transforming many industries and businesses, and the insights community has certainly been influenced by this next wave of tech evolut…

A 'Mind the Gap' sign on the floor of subway platform.
artificial intelligence

Closing the AI Fluency Gap

It could be said that the phrase “from fear to fluency” holds true for the market research community during the last few years. As artificial intellig…

AI robotic hand and human hand shaking as in a business partnership.
artificial intelligence

Choosing the Right AI Partnership

Searching for the right artificial intelligence partner for insights can be an overwhelming task. The number of solutions offered is rapidly growing,…

Old fashioned desk and tools like a chest, map, compass, globe, journal like from a ship.
doing more with less

Maximizing Impact with Minimal Resources

As a market researcher, you are often tasked with “doing more with less” while still making an impact with stakeholders. This involves maximizing your…

Four colorful game pieces standing in a row.
consumer insights

Connecting AI Agents to Insights Frameworks

Artificial intelligence is already rapidly evolving in the world of insights, and agentic AI seems to be the latest movement in that evolution. If AI…

A stylized CPU, computer processor network. Circuit board.
consumer insights

Building Trust with Responsible AI Standards

With the growth of artificial intelligence in market research, there is a growing emphasis on making sure that the corporate enterprise has responsibl…

Angular image of paper, pencils, rulers and erasers in black or white.
data storytelling

Measuring Data Science Skills

In today’s environment, the entry-level data science job market in 2025 is more competitive amid a changing landscape. The developments in AI have qui…

A female data engineer, with screens of data covering her face, overwhelmed.
data collaboration

Gaining a Data Science Advantage

Data is driving today’s modern enterprise forward and the speed of technological development is only increasing the pace. What once took a two- or thr…

A brain's neuron network signifying connections.
human insights

AI Analytics Transforming Innovation

Artificial intelligence used to be a concept only seen in the movies or the latest futuristic science-fiction novel. Now, leveraging artificial intell…

Colorful laser beams moving off and up into the distance.
analytics

Data, Analytics, and AI: New Frontiers

In today’s data-driven world, understanding and leveraging data, analytics, and artificial intelligence (AI) is crucial for organizations across all s…

A large array of pipelines in an industrial complex, moving into the distance.
data governance

Strengthening Data-Innovation Partnerships

Today’s data environment entails a great deal of complexity, and this is only growing as the volume of data increases for organizations. Big Data is n…

Big data words in the background, with data points in the center.
innovation management

Harnessing the Power of Data for Innovation

Bringing data science and insights to the innovation arena is crucial in today’s fast-paced environment. Innovation managers now have the opportunity,…

A futuristic moon/ocean/space scape.
insights culture

Searching for Deeper Insights

Insights roles and careers are evolving at a rapid pace in today’s marketplace, from the changing mindset of the consumer to advances in technology su…

Hand holding healthy looking rice or wheat in a green field.
consumer insights

Cultivating Your Insights Career Development

With artificial intelligence and other technologies advancing in the consumer insights community, it has become more relevant to explore insights disc…

A team of white water rafters cheering, holding up their oars.
insights discipline management

Mastering Insights Discipline Management

Insights discipline management encompasses the strategies, processes, and structures an organization puts in place to effectively generate, analyze, d…

A grouping of matches with one lit up.
stakeholder engagement

Igniting High Impact Insights Work

High impact work is the kind of insights work that catches fire within your organization. Some call it “sticky” because people reference the same few…

Two signposts pointing in different directions.
insights strategy

Insights Guiding Innovation Directions

Consumer insights are like a compass and a guiding light for innovative directions across a broad range of industries, from advertising agencies to co…

A commuter train leaving the station.
insights trends

Identifying Emerging Insights Strategy Trends

In All Things Insights’ latest series focusing on insights strategy, we have examined the foundational principles surrounding the topic, delved into b…

The inside of a soaring arching white roof, showing a lot of beams space and light.
insights partnerships

Building an Insights Strategy

Insights strategy is not a static process, but instead is a capability that is always living, breathing and evolving as the business itself evolves. T…

A needle in a literal haystack!
data science

Finding an Insights Strategy

An insights strategy is a comprehensive plan that outlines how an organization will leverage insights to drive business decisions and achieve strategi…

Thumbs up or thumbs down on a variety of customer service questions like quality, reliability, etc.
consumer insights

Driving Innovation and Consumer Loyalty

TMRE 2024’s day two, track three brought a fresh take on how brands are navigating the evolving landscape of consumer insights. Sessions explored leve…

A 'robot' data-like hand shaking the hand of businessperson.
AI integration

The AI-Enhanced Research Revolution

At TMRE 2024, the AI Summit spotlight was on how companies can adapt to the ever-changing landscape of AI-powered research while still staying grounde…

Colorful sharpened pencils in a range of colors in a row.
data science

Sharpening Insights Best Practices

The overarching theme of the Insights Best Practices track at TMRE 2024 was the evolving landscape of insights, driven by technological advancements,…

A human hand and a robot hand, both touching a virtual display screen.
actionable insights

Activating the Future of Insights

All Things Insights held a special panel at TMRE 2024 featuring commentary centered on our Future of Insights Report. With the market research communi…

A laser like opening, with points of light shooting off into the distance.
artificial intelligence

TMRE 2024 Keynotes Inspire Insights to Action

TMRE 2024, recently held in Orlando, gathered the market research community for a broad range of conversations and discussions about all things insigh…

A large road sign that points to Data, information, knowledge, and learning.
qualitative research

TMRE 2024 Report: Leading Through Change

A resilient market research community came together at Universal’s Loews Sapphire Falls Resort in Orlando, FL, this past December for TMRE 2024. It ma…

Champagne glasses and confetti, celebrating new years.
future of work

Top Insights Themes from 2024

As we close out our review of 2024, we wanted to examine the top insights themes of the year, based on our blogs, research reports and events that we…

A colorful butterfly resting on a rippling body of water.
insights culture

Transforming Insights: A Review of Q4 2024

During the fourth quarter of 2024, All Things Insights prepared for coverage of TMRE 2024 and featured a wide range of insights related topics and int…

Curved glass side of building, one window is lit up.
insights culture

Leveraging Insights: A Review of Q3 2024

During the third quarter of 2024, All Things Insights featured a wide range of insights related topics and interviews for our community of market rese…

Abstract swirls of light and colors on a black background.
data science

Navigating Insights: A Review of Q1 2024

During the first quarter of 2024, after wrapping up the TMRE 2023 edition the past October, All Things Insights was gearing up for a year filled with…

Fast streams of light moving off into the distance in the darkness of space.
data science

The Future of FAST: The Role of Measurement

Free Ad-Supported Streaming Television (FAST) channels have disrupted the traditional television landscape, offering viewers a vast array of content w…

Kind of futuristic graphic, streams of data moving off into the distance.
consumer insights

Evaluating the Use of Synthetic Data

This year’s recent “Road to TMRE” virtual event featured an insightful panel on, “Consumer Intelligence vs. Artificial Intelligence: The Showdown of t…

Business person holding a tablet with virtual data rising up out of it.
artificial intelligence

Unlocking the Power of AI for Media Insights

Artificial intelligence is rapidly transforming the media industry, offering unprecedented opportunities for deeper, more actionable insights into aud…

Binary numbers moving into the distance in black space.
artificial intelligence

Weighing the Potential of Synthetic Data

With advancements in artificial intelligence and other emerging technologies, the questions swirling around synthetic data continue to grow in the ins…

Futuristic, walls of data coursing through space.
synthetic data

Exploring Synthetic Data Applications

Synthetic data, a type of artificial data generated through algorithms rather than real-world interactions, is rapidly gaining traction in various ind…

Hand with remote control facing TV with a lot of choices on screen.
streaming

Redefining How We Discover Content

The media discovery landscape has undergone a dramatic transformation in recent years, driven by technological advancements, changing consumer behavio…

Fans gathered around the TV in the living room watching a sports game.
consumer insights

Transforming Sports Fandom

The landscape of sports fandom is undergoing a profound transformation, driven by technological advancements, shifting demographics, and evolving cons…

Robot hand and human hand touching with strand of DNA in between, futuristic.
insights process

Exploring the Evolution of Insights

With the market research community currently reaching a key inflection point focused on AI and human insights, All Things Insights has released its “F…

Stylish and colorful young woman taking a selfie.
consumer insights

Inspiring Generation Z in a Digital World

Marketing to a new generation can seem challenging yet Generation Z is bringing a lot of innovation and insights power to the table, which is only exp…

Future-like image showing head with circuits symbolizing artificial intelligence.
human centricity

Leveraging AI in Market Research

This year’s “Road to TMRE” virtual event featured a range of sessions related to artificial intelligence and how best to leverage the technology in ma…

scuba diver in water with equipment, searching for something.
consumer sentiment

Searching for Emerging Market Research Trends

Consumer behavior is an ever-evolving field, and market research is particularly suited to explore the changing dynamics behind understanding the cons…

Hands holding a director's clapper, about to say Action!
consumer behavior

Directing Insights Action

In the competitive world of consumer-packaged goods, data analytics and insights are essential for brands to stay on top of their game. While retailer…

Man sitting down, holding and spinning a small globe.
reskilling

Find New Insights Career Opportunities

Science, technology and innovation are accelerating at a rapid pace in today’s marketplace. Machine learning, generative artificial intelligence, pred…

A round pizza cut into slices, one bite taken out of one slice.
insights leadership

Activating Insights Leadership

Insights leaders are facing new challenges and demands from their organizations. With the rapid growth of artificial intelligence, and the influx of B…

A locket with a red heart shape with key.
brand trust

The Value of Building Brand Trust

As consumers overall, and growing demographic groups such as Generation Z, call for more honesty, transparency and authenticity regarding the companie…

Robotic hand holding a light bulb shaped points of light rising up into the sky.
artificial intelligence

The Fusion of AI and Market Research

Market research has traditionally been a hands-on task that is time consuming and resource-intensive, from generating data collection to holding in-pe…

Young girl outside blowing bubbles.
generation alpha

Staying on the Pulse of the Youth Market

Children and young people have their own unique perspectives on products and services. In gaining qualitative market research from these demographics,…

human-centric

Leading with Human-Centric Insights

As technology rapidly changes the world around us, such as the growth of artificial intelligence, there is a counterpoint to this evolution: A focus o…

Teen with hoodie, blocking the camera with his hand.
brand marketing

Connecting with Generation Z

As brands grapple with the challenges and opportunities of marketing to Generation Z, it becomes crucial to learn more about the preferences of this t…

Woman gazing at open window.
artificial intelligence

Exploring the Meaning of Human Insights

If you are looking for ways to enhance the user experience of a product or service, digital or otherwise, tapping into human insight is essential to t…

Happy family of four and dog walking on the beach by the ocean.
empathy

Building Empathy to Improve Insights

While customer centricity is a key attribute in today’s insights and data-driven corporate culture, success must also be built on a concept of empathy…

Reaching into a full tool kit on the ground.
agile research

Putting Together DIY Research Solutions

It seems that whether the economy is surging or stagnant, the emphasis on do-it-yourself market research has remained a relatively strong attribute in…

Many colored arrows pointing to the center of the graphic.
insights value

Driving Analytics & Insights Action

At this year’s TMRE @ Home, Shivani Shah, National Category & Shopper Insights Manager, H&WB, Church & Dwight Co., Inc., presented the session, “Data…

Vortex-like laser images in space like setting.
market research technology

Finding the Right AI Research Opportunities

As part of the AI & Tech Summit portion of this year’s TMRE @ Home virtual gathering, David Iudica, SVP, Research and Insights: Retail and Wealth, Cit…

Happy man holding trophy and confetti raining down.
customer experience

Using Insights to Win Customer Loyalty

Are your customers staying put, or is your company struggling with retention? Leveraging market research and gaining actionable insights could be the…

Kids sliding down a big water slide on rafts.
customer journey

Mastering Funnel Analytics

Funnel analytics is an area of insights that perhaps doesn’t get as much attention as it should. We are all probably familiar with the sales and marke…

A surface of cubes with a variety of rising cubes, one stands out in a different color.
B2B market research

Leveraging AI in B2B Respondent Insights

In the B2B marketing landscape, artificial intelligence has shown great potential. It is becoming an essential and advantageous tool, a tool which no…

Book with pages flying open.
insights soft skills

Learning the Soft Skills of Market Research

Skills can be developed in a variety of ways in the insights workplace to create an effective, versatile employee with a diverse arsenal of competenci…

boxing glove punching
media entertainment

Powering Subscriber Acquisition

The streaming business is a fluid, changing landscape. To gain some insights into the category, All Things Insights’ Seth Adler spoke with Beau Decker…

Gold bars
business value

Determining the Value of Business Content

Michael Bagalman, Vice President, Business Intelligence and Data Science, STARZ, gave a presentation at the Media Insights & Engagement Conference, ca…

data science

Defining Governance to Deliver Data Benefits

Big data is here, it’s a growing trend and it’s not going away anytime soon. The rise of artificial intelligence and other technological developments…

data science

Turning Data into Market Intelligence

When surveying a new market opportunity, the company’s market intelligence efforts come into play. This valuable data helps determine market segmentat…

data science

Diving Deeper into Insights ROI

The third day of TMRE@Home, May 2, will demonstrate best practices involved in developing and positioning insights ROI. Fusing AI, data and analytics…

data quality

Blending Analytics & Insights

The second day of TMRE@Home, May 1, will demonstrate best practices involved in marrying analytics with insights. Insights from analytics can be an ev…

insights technology

Plugging into the Future With AI

TMRE@Home is going to be held virtually this year from April 30 to May 2, 2024, and it will feature several educational tracks for insights and market…

analytics and insights

Building the Analytics & Insights Ecosystem

The recent TMRE Continued virtual event hosted a session, “Blending Analytics & Insights to Drive Business Outcomes.” Moderated by All Things Insights…

insights and analytics

New Frontiers for Capturing Consumer Sentiment

Kajoli Tankha, Senior Director, Consumer Marketing Insights, Microsoft, and David Evans, Senior Research Manager, Microsoft, held the session, “Captur…

artificial intelligence

Operationalizing a Hybrid Approach to AI

In “Insights + AI: Operationalizing A Hybrid Approach,” Christina Speck, Vice President, Corporate Strategy & Commercial Product, Blue Cross & Blue Sh…

machine learning

Finding the Right Machine Learning Formula

In “Machine Learning: Optimizing Ad Campaigns,” Michael Bagalman, Vice President, Business Intelligence and Data Science, STARZ, explored machine lear…

artificial intelligence

Exploring User Community Perceptions of AI

Max Wartel, Director of Consumer Insights, Fandom, held an AI-related session at TMRE, which focused on the perceptions of AI in a user-generated comm…

artificial intelligence

Leading Insights Through Change

Elizabeth Oates, Vice President, Consumer Insights, Ulta Beauty, spoke at TMRE at two sessions: “Leading High-Performance Insights Teams Through Chang…

insights leadership

The Evolution of Building an Insights Team

Josh Goldfinch, Director Customer Insights, Verizon, participated in a panel at TMRE focused on “Building an Insights Function from the Ground Up.” Al…

media insights

Getting Social to Measure User Engagement

Social media is changing in sometimes complex ways as featured content generated by users in a private capacity has often been supplemented and perhap…

consumer insights

Betting on Sports Consumer Engagement

In assessing the rise of sports streaming and betting, opportunities have come to light that might not have been considered five years ago. Content st…

behavioral insights

Infusing the Behavioral Insights Mindset

During the “Behavioral Insights” session of the Road to TMRE Gathering, Seth Adler explored “Activating Behavioral Insights: Team & Consumer Themes” w…

healthcare

Winning the Future of Fandom

All Things Insights’ Seth Adler recently connected with Christina Speck, former VP Corp. Strategy, Blue Cross & Blue Shield of Rhode Island, at this y…

DIY research

Zeroing in on DIY Research

All Things Insights’ Seth Adler recently connected with Bill Trovinger, Consumer Insights Dir., Pharmacy & Health, Albertson’s Companies. Adler and Tr…

omnichannel

Building Insights for the Home Consumer

All Things Insights’ Seth Adler recently caught up with Daniella Tsoncheva, Director Consumer Insights, The Home Depot. The retail market over the las…

Data Science & Analytics Strategy
data planning

Reinventing the Data Relationship

The reinvention of the relationship between enterprise data science and business stakeholders is upon us. The focus is now on what the data can do for…

technology

Unifying Data Analytics and Insights

To be human or not to be human? That is a relevant question in today’s technology-driven society, and one we posed when thinking about unifying data a…

data driven culture

Gaining Insights Leadership

The role of today’s Insights professional is evolving as Insights teams are increasingly pressured to connect data sources, surface consumer stories a…

home experience

Redefining the Home Experience

All Things Insights’ Seth Adler caught up with David Schliecker, Group VP, HGTV Insights and Strategy, Warner Bros. Discovery, at the Media Insights &…

OTA programming

Measuring OTA Programming

Television audience measurement is on the precipice of innovation due to the opportunity to leverage data from set top boxes, smart TV’s, and other so…

consumer trends

Collaboration Around The Consumer

The consumer is now in the driver’s seat, and James Petretti is no stranger to that fact. Success is not possible if the consumer is not buying into w…

streaming services

Fan Insights

Thanks to the advent of social media and streaming services, the world of television today looks nothing like it did a few decades ago. All industries…

futurism

Using Insights to Predict the Future

A key component of any marketing strategy is to think about and plan for the future. Despite constant macro and micro disruption, marketers can still…

path to purchase

Path To Purchase Insights

Insights leaders are responsible for connecting all of the information gleaned from a multitude of different sources, and creating usable data that wi…

data analysis

Translating Data Into Action

“Data is the new oil,” and it seems like everyone wants to get a piece. But what is it that most major companies are missing when it comes to harnessi…

consumer insights

Ripple Effects on Insights

For many of us the pandemic brought along with it a series of impactful changes that honestly, none of us could have predicted. Everything regarding w…

data science

Interpreting Data

Data isn’t just a set of numbers in a spreadsheet that sits there collecting digital dust. Michael Nevksi, the Director of Global Insights at Visa, no…

data fluency

Data Fluency

Data fluency and how it applies to an organization is essential for a business to thrive – according to Bob Bress, Vice President and Head of Data S…

consumer insights

Representative Insights

A great story starts with a single word. From there, the story is subject to its characters, plots, and the conflict presented by the content, all of…

marketing

Super Insights

Talking with Peter Leimbach, Senior Vice President, Ad Sales Research at FOX Sports, it’s clear that pro football teams aren’t the only ones competing…

data science

Digestible Insights

Business founders and leaders are proud of their accomplishments and with good reason. They have led their operations, often for decades and through s…

consumer insights

Gen Z Insights

“Ultimately Gen Z demands a new media plan. The previous ways of thinking in terms of length being a precursor of the efficacy of advertising content…

insights strategy

Timely Insights

“May you live in interesting times.” We are all familiar with this curse (or blessing, depending on how you see it). Many of us even know it as Chines…

disruptive innovation

Insights Enablers

Over the past two and a half years, there “have been more DIY projects” thus “Insights teams are moving more to becoming consultants and enablers fro…

business intelligence

Pandemic Analytics Insights

It is reported that after the pandemic that 50% more customers and teams will use Business Intelligence tools. “Adapting, moving online, and having a…

actionable insights

Data, Analytics, Insights & Action

If you watch June Dershewitz when she’s not looking, you might catch sight of her cape. She is a superhero in the world of data. Her goal is to make t…

inclusion

One Way To Insights ROI

“It’s not only a ‘feel good’ thing anymore. It is actually something that is reflected in profits.” DEI is a business issue. Once nice to have, the co…

business insights

Insights On Outpacing Further Disruption

The axiom, ‘May you live in interesting times,’ is cited as both an expression as well as a curse. Its origin is foggy. For the past couple of decades…

foresights culture

UX Insights

Shilpi Sinha is not only speaking at TMRE but joining the pre-event Innovating Insights Workshop as a table co-host. Both the session on the agenda an…

behavioral insights

Behavioral Insights

We continue to spin forward into a next paradigm for global corporate enterprise and society in general. Within a rapidly paced evolution, certainties…

data science

Data Culture

Global society and business continues to shift from decisions informing data to data informing decisions. That is to say, for most of human history, a…

data science

Insights Resilience

Way back at the beginning of our modern almost apocalypse, there was one term used across the globe and up and down the organization- resilience. Faci…

data measurement

Measurement, Currency and Attribution

Keeping pace with innovation is always a challenge. The Media industry not only has to keep pace with that innovation, many players have offerings tha…

data science

The Missing Link Between Data And Business

2022 has proven to be a year of change. While lingering reminders persist, the past two years are falling further and further back in the rear view mi…

insights

The State of the Consumer (2022)

eBook by Remesh | 21 Apr 2022 About This Report 2021 has been a transformative year for every industry and organization in the world; from more perman…