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customer experience

Articles

Darts resting on the side of a bullseye.

Taking a Customer-Centric Business Approach

Growth marketing continues to be an effective and nimble way to attract, engage and retain customers. Billed as an alternative to traditional marketin...

Defining Customer Value to Enhance the Purchase Journey

Customer value can sometimes be a tricky measurement to determine. Ultimately, customer value measures a product or service's worth and compares it to...
customer experience

Creating Synergy by Improving Customer Experience

Customer experience (CX) is the impression your customers have of your brand based on all of the interactions they've had with your business. User exp...